Our Vision Team

The opticians, technicians and staff at Bauer & Clausen Optometry are here to make every patient feel at ease and enjoy their appointment with us from start to finish.

One of the many things that sets us apart is our commitment to finding and retaining the best and most qualified staff anywhere. Each of our team members is dedicated to delivering outstanding care and service, and each receives ongoing training to ensure they have the knowledge, skills and abilities to do their job well.  They’re ready to make every experience an outstanding one.

OUR TEAM

OPTICIANS

Our  trained opticians are ready to help you find the perfect pair of glasses to suit your needs. They are skilled in both frame and lens technology, and want you to look and see your best!

Krystin – ABO Certified Optician & Practice Manager

Krystin fills two roles at Bauer & Clausen Optometry. She is the Practice Manager and an ABO Certified optician. As Practice Manager, she works closely with the doctors to ensure that business runs smoothly. She also works closely with staff to ensure that they have the tools and training needed to perform their jobs at the highest level.

Krystin is a graduate of Montana State University, where she earned a degree in Anthropology. When she is not in the office, she enjoys trying new restaurants, being active and spending quality time with friends and family. She is also an avid adventurer: she’s been to five countries and has no plans to slow down soon.

Savannah -ABO Certified Optician

A background in customer service has equipped Savannah with the communication skills necessary to help patients find the perfect pair of eyeglasses. From regular maintenance to latest in eyewear fashion, you’ll find Savannah in the middle of the action. She loves meeting new people and assisting with their eye care needs.

Savannah also has a creative side and enjoys getting crafty. She also has fun spending time with her kiddos and loves to watch—and play—football.

Kyleigh – Optician

As a trained optician, Kyleigh helps patients choose just the right pair of frames to suit their individual style, made with materials best suited to their prescription. She has worked in customer service since she was 8 years old, so patient care comes second nature. Her favorite part of the job is seeing how happy patients are when they find the perfect pair.
Kyleigh was raised with five brothers, so it’s not much of a surprise that her free time involves riding dirt bikes or motorcycles; however, she likes crafts too!

Charli – Optician

Charli isn’t just a member of our team—she’s also one of our valued patients! As an optician, her goal is to ensure every patient feels welcome and confident in knowing they will be well taken care of.

Charli is a University of Montana grad, having earned a degree in Journalism and minored in both history and Spanish. She has a diverse customer service background and enjoys interacting with those she helps. Outside of work, she enjoys playing the piano, reading classic novels and being outdoors with friends and family.

Shay – Optician

Looking for a stylish new set of frames? Do your current glasses need adjustment or repair? Shay is one of the friendly opticians who can help you in either situation. Her background in customer service and experience in the medical field fit together perfectly for her position in our eyewear gallery. She’s got an eye for detail that allows her to focus on each patient, providing individualized care and outstanding products.
When she’s not immersed in eyewear trends, Shay loves to decorate (and re-decorate) her home. You might be surprised to learn that she loves video games and has dedicated a whole room in her house to comic book and video game collectibles!

Teianna – Optician

Teianna describes her role as an optician ‘to ensure that every person who walks through the door has the best care possible.’ We can’t argue with that! She enjoys making sure that each patient has a pair of glasses that look great, feel comfortable and function properly. Relating to a wide variety of people is her strength and she looks forward to making each interaction exceptional.
In her free time Teianna enjoys snuggling her three kitties or exploring Montana’s wide open spaces hiking, kayaking and camping.

OPTOMETRIC ASSISTANTS

Our optometric assistants are involved directly with patient care as they assist Dr. Bauer and Dr. Clausen throughout the examination process. Their involvement with patients includes pre-testing on routine exams, ancillary testing on our ocular disease patients, training patients in preparation for contact lens wear, and much more.

Lacey – Technician

When you visit us for an eye exam, Lacey is one of the technicians trained to administer several tests and take measurements before you see the doctor. She enjoys greeting patients and getting to know new people during the process. Her favorite technology in the office is the Optomap machine, cutting edge technology that allows many patients to avoid dilation.
Away from the office, she enjoys spending time with loved ones, especially her dog, Daisy. She enjoys hiking, hunting and fishing in the great outdoors just as much as working with her plants or cuddling up with a good book. 

Kori – Patient Care Coordinator & Technician

The Bauer & Clausen team welcomed Kori Hassler as a Patient Care Coordinator and Technician in late 2018. She describes her role as being “one of the first friendly faces patients see when they come in the door,” and loves getting to meet new people every day. Kori has a degree in graphic design and formerly taught preschool, so she’s equipped to handle anything!

When she’s not answering patient questions, scheduling appointments or pre-testing, she enjoys spending time outdoors with her family. Summer calls for hiking or backpacking. In the winter you’ll find her playing in the snow – snow shoeing, cross country skiing or carving the slopes on a snowboard.

Reilly – Certified Paraoptometric

Reilly joined the Bauer & Clausen team in May of 2018. While she is new to optometry, she’s been using her outgoing, caring personality to serve customers since she was old enough to land a job. Her role as a technician allows her to do two things that she loves – learning things and meeting new people. She says she appreciates the team atmosphere and working together to ensure each patient’s appointment is as smooth as possible.

Away from the office, Reilly loves finding new adventures outdoors, including hunting, fishing or taking road trips to new places. One fun fact? She’s an animal lover – especially raccoons.

ADMINISTRATIVE TEAM

The administrative team at Bauer & Clausen Optometry provides you with excellent customer service in person and on the phone. Our receptionists and insurance specialist welcome you as you enter our practice, assist you in understanding your insurance benefits, and make sure all of your questions are answered before your patient experience is complete.

Rylee – Patient Care Coordinator & Contact Lens Director

Rylee is one of the first friendly faces you see when you walk into our offices. She does a great job making people feel welcome at Bauer & Clausen Optometry. Getting to know patients and socializing with them during their time with us is one of the things Rylee likes best about her work. She also enjoys working with the team to troubleshoot situations and find new ways to deliver outstanding patient care.

After hours, you’ll find Rylee spending time with friends, family and her favorite furry companion, a Corgi named Piper.

Melissa – Insurance & Billing Specialist, Patient Care Coordinator

Melissa has worked at Bauer & Clausen Optometry since 2014 as the insurance claims and billing specialist. She enjoys the teamwork required in her job, and loves the fact that business is always changing. Melissa also shares a deep appreciation for Bauer & Clausen Optometry’s focus on doing their best to make patients happy.

Melissa is always on the go and enjoys playing softball or hitting the dance floor. She also takes time to spend time with her family and take in the latest films.

Kim – Patient Care Coordinator

Patient Care Coordinator Kim describes herself as, “The first smiling face that our patients see when they walk through our doors.” Currently a student pursuing her certificate in Medical Office Administration Assistance, Kim ultimately plans to earn a Health Care Administration degree. Between her experience and her education interests, it’s clear that patient interactions are her top priority. She never tires of seeing our patients blown away by the customer service they receive at Bauer & Clausen.

When she’s not caring for patients, you’ll find Kim at the gym watching her son play basketball or traveling. She and her husband have been to the top four biggest cities in the United States. Their most recent visit was to #1 – New York City!

Please contact our office if you have any questions regarding our services and your eye care needs.