When you choose Bauer & Clausen Optometry for your eye care needs, you receive care from passionate doctors and their dedicated team. Experience the difference today!
Dr. Bauer and Dr. Clausen met while in optometry school and married shortly after moving to Billings. They have enjoyed the opportunity to practice together since 2008. Outside of optometry, they spend most of their time enjoying their two children and being part of the Billings Community.
Our 4 trained opticians are ready to help you find the perfect pair of glasses to suit your needs. They are skilled in both frame and lens technology, and want you to look and see your best!
Krystin – Optician, Practice Manager
Krystin fills two roles at Bauer & Clausen Optometry. She is the Practice Manager and an ABO Certified optician. As Practice Manager, she works closely with the doctors to ensure that business runs smoothly. She also works closely with staff to ensure that they have the tools and training needed to perform their jobs at the highest level.
Krystin is a graduate of Montana State University, where she earned a degree in Anthropology. When she is not in the office, she enjoys learning new skills, reading and Crossfit. She is also an avid adventurer: she’s been to five countries and has no plans to slow down soon.
Amber – Optician
Amber enjoys working with patients of all ages, but children are her favorite – especially if it is their first pair of glasses. She says kids find it both exciting and fun to pick out—and later pick up—that perfect pair.
Amber has worked as an optician with Bauer & Clausen since 2015, but has worked in customer service since she was a teen. She earned a degree in Health & Human Performance from Montana State University. In her free time, Amber loves to spend time with family and friends, often meeting up for coffee, dinner, shopping or walks with her dog.
Savannah – Optician
A background in customer service has equipped Savannah with the communication skills necessary to help patients find the perfect pair of eyeglasses. From regular maintenance to latest in eyewear fashion, you’ll find Savannah in the middle of the action. She loves meeting new people and assisting with their eye care needs.
Savannah also has a creative side and enjoys getting crafty. She also has fun spending time with her kiddos and loves to watch—and play—football.
Our optometric assistants are involved directly with patient care as they assist Dr. Bauer and Dr. Clausen throughout the examination process. Their involvement with patients includes pre-testing on routine exams, ancillary testing on our ocular disease patients, training patients in preparation for contact lens wear, and much more.
Bernadette – Optometric Technician
Bernadette is proud to work for a practice that puts patients first, no matter their age. As Dr. Bauer’s assistant, she guides patients through preliminary tests before their eye exam. In college, Bernadette studied Sociology and discovered her love of social science, which serves her well in her current position. She says it taught her to embrace the many different types of personalities she works with daily.
After hours, you’ll often Bernadette reading, doing yardwork or watching scary movies on Netflix.
Brian – Optometric Technician
As an Optometric Technician, Brian is responsible for performing preliminary testing for patients who come to see Dr. Clausen for a comprehensive eye exam. He’s also the one who makes sure that all paperwork is processed correctly and he supports correspondence between health care providers.
A Billings native, Brian attended West High School and Montana State University Billings, where he graduated with a degree in Business Administration and Management and a minor in Spanish. He is new to the field of optometry; however, his prior customer service and attention to detail are a perfect fit for the practice. On a personal level, he enjoys reading, writing, camping and fly fishing.
The administrative team at Bauer & Clausen Optometry provides you with excellent customer service in person and on the phone. Our receptionists and insurance specialist welcome you as you enter our practice, assist you in understanding your insurance benefits, and make sure all of your questions are answered before your patient experience is complete.
Rylee – Reception
Rylee is one of the first friendly faces you see when you walk into our offices. She is great at her job of making people feel welcome at Bauer & Clausen Optometry and has a unique talent: art. She often draws cartoons and slogans, including on the dry erase advertising boards in and around our office.
Getting to know patients and socializing with them during their time with us is one of the things Rylee likes best about her work. She also enjoys working with the team to troubleshoot situations and find new ways to deliver outstanding patient care. After hours, you’ll find her outdoors Rylee outdoors having fun with friends and family.
Melissa – Insurance & Billing Specialist
Melissa has worked at Bauer & Clausen Optometry since 2014 as the insurance claims and billing specialist. She enjoys the teamwork required in her job, and loves the fact that business is always changing. Melissa also shares a deep appreciation for Bauer & Clausen Optometry’s focus on doing their best to make patients happy.
Melissa is always on the go and enjoys playing softball or hitting the dance floor. She also takes time to spend time with her family and take in the latest films.